Shipping & Delivery Policy

ResumeWizard is an online software service. There are no physical goods, so no shipment, courier, tracking number, or delivery address is involved in any purchase.

How delivery works

As soon as your payment is confirmed by our payment gateway, your purchase is applied automatically to the account you were signed in with at checkout. Depending on what you bought, that means:

• Starter plan — unlimited ATS analyses and five resume downloads are activated immediately for 90 days.
• Unlimited access pass — your account is upgraded immediately for the full 30-day or 365-day period you selected. The pass does not renew automatically.

Delivery is typically instant. In rare cases where a bank or card network takes longer to confirm a payment, it may take up to a few minutes for the confirmation to reach us and your account to update.

Where to find what you bought

Sign in and open your dashboard — your ATS allowance, plan, and billing history are all shown there. We also send a purchase confirmation to your registered email address for your records.

Delivery charges

None. The price shown at checkout is the full amount you pay, with no shipping, handling, or delivery fees added.

If something doesn't arrive

If your payment succeeded but your ATS access, downloads, or plan haven't appeared after a few minutes, please try signing out and back in first — that refreshes your account state. If it's still missing, email support@resumewizard.co with your account email and the date of the payment, and we'll fix it quickly. If we can't deliver what you paid for, you're entitled to a full refund under our Cancellation & Refund Policy.

Contact

Questions about delivery? Email support@resumewizard.co or use our contact page.