Shipping & Delivery Policy

ResumeWizard is an online software service. There are no physical goods, so no shipment, courier, tracking number, or delivery address is involved in any purchase.

How delivery works

As soon as your payment is confirmed by our payment gateway, your purchase is applied automatically to the account you were signed in with at checkout. Depending on what you bought, that means:

• Pro or Career subscription — your account is upgraded immediately for the full billing period you selected (monthly, every 3 months, or yearly). The subscription then renews automatically at the end of each period until you cancel from your billing page; each renewal is applied the moment its payment is confirmed.
• Starter pack (no longer sold) — existing purchases keep unlimited ATS analyses and five resume downloads for the original 90 days.

Delivery is typically instant. In rare cases where a bank or card network takes longer to confirm a payment, it may take up to a few minutes for the confirmation to reach us and your account to update.

Where to find what you bought

Sign in and open your dashboard — your ATS allowance, plan, and billing history are all shown there. We also send a purchase confirmation to your registered email address for your records.

Delivery charges

None. The price shown at checkout is the full amount you pay, with no shipping, handling, or delivery fees added.

If something doesn't arrive

If your payment succeeded but your ATS access, downloads, or plan haven't appeared after a few minutes, please try signing out and back in first — that refreshes your account state. If it's still missing, email support@resumewizard.co with your account email and the date of the payment, and we'll fix it quickly. If we can't deliver what you paid for, you're entitled to a full refund under our Cancellation & Refund Policy.

Contact

Questions about delivery? Email support@resumewizard.co or use our contact page.